Refund Policy

Effective Date: [Insert Date]

At NeedCard, a product of Hatemtai LTD, we strive to provide seamless and secure virtual card services. This Refund Policy outlines the conditions under which refunds are processed.

1. Refund Eligibility

• Users can request a refund within 7 days of the transaction.
• Refunds are only applicable to unused balances that remain in the NeedCard account.
• Funds that have already been used with a virtual card cannot be refunded.

2. Refund Process

• Users must submit a refund request via our support team.
• Refunds will be credited back to the NeedCard account balance, not to external bank accounts or payment methods.
• Processing time for refunds may take 3-5 business days after approval.

3. Non-Refundable Cases

• Used card balances cannot be refunded.
• Transactions involving fraudulent activity or violations of our Terms and Conditions are not eligible for refunds.
• If the request is made after the 7-day refund period, it will not be considered.

4. Changes to Refund Policy

NeedCard reserves the right to modify this Refund Policy at any time. Any changes will be updated on our website.

5. Contact Information

For refund requests, please contact our support team:

Hatemtai LTD
Registered in England and Wales
Company Number: 16181241
Registered Office: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom
Website: https://needcards.net/
Email: info@needcards.net